At Combdesk, we strive to provide a seamless experience for all users. Our platform facilitates services, subscriptions, and bookings, but actual service delivery is managed by the individual service providers.

Subscription Refunds

• Refunds for subscription plans (Standard, Premium, Enterprise) are handled according to the terms of your subscription.
• If you cancel a subscription within the trial or refund period (if applicable), any eligible refund will be processed to your original payment method.
• No partial refunds are provided for periods already used unless explicitly stated in the plan terms.

Service Booking Refunds

• Refunds for services booked through Combdesk are subject to the cancellation and refund policy of the respective service provider.
• Users should review the provider’s policy carefully before confirming any booking.
• Combdesk is not responsible for delays, cancellations, or dissatisfaction with the service itself; all refund requests must be submitted through the service provider.

How to Request a Refund

• For subscription-related refunds, contact support@combdesk.com or use the app’s support section.
• For booking-related refunds, please contact the service provider directly or follow the instructions provided during booking.

Important Notes

• Refunds, if approved, will be processed using the original payment method.
• Refunds may take several business days to reflect depending on your bank or payment provider.
• Combdesk reserves the right to review and approve any refund requests in accordance with these policies.